Frequently Asked Questions (FAQ)
Frequently Asked Questions
Wicked Stuff - FAQs
Here are some of our most frequently asked questions. We've listed them here so that it's easier for you to get information that others have already asked for!
If you still have some questions, feel free to contact us.
Q: What is Wicked Stuff?
A: Wicked Stuff is a locally owned business founded in 1992. We always do our best to be the first on any new trend we find, whether it's pop sockets, fidget spinners and more! We also always look to bring exceptional customer service, doing our best make sure you're happy with your orders. Not to mention we strive for fast order completion, we want you to get your products - fast! There's so much more to know, check out the about us page.
Q: Where is your store located?
A: We are a local business based in Northern Ontario in the city of Timmins.
Q: Where do you ship to?
A: We ship anywhere that FedEx allows, all across Canada. We however do not ship internationally (this includes the United States).
Q: How long does it take for orders to ship?
A: We make it our goal to fulfill orders and have them ready to be shipped out within 24 hours of your order (weekends may change this timeframe). Once it is in the hands of the courier, you will be able to track your order with the provided tracking number. Total shipping times vary on your location and other external factors.
Q: Are your licensed products, legitimate?
A: Yes absolutely! We do carry legitimate licenses for our licensed products, you can view our licenses here.
This list will be updated periodically with more FAQs, we're always trying to make general information like this - easily accessible!